BITS Business IT 0477 032 032
Slow computersRansomware attacksStaff can't access filesNo IT support when you need itEmail going to spamOutdated softwareNo data backupWiFi dropoutsSlow computersRansomware attacksStaff can't access filesNo IT support when you need itEmail going to spamOutdated softwareNo data backupWiFi dropouts
Managed IT for small business

Your IT department,
without the
overhead.

BITS Perth handles all your business technology — proactively, affordably, and locally. Fixed monthly pricing, no lock-in contracts, and a real person who picks up the phone.

5
Google rated
24/7
Monitoring
No
Lock-in contracts
Local
Perth-based

Get a free consultation

Tell us about your business and we'll recommend the right plan.

Sound familiar?

IT headaches killing your productivity?

Small businesses lose hours every week to IT problems. We eliminate them — proactively.

🔥

Always firefighting

IT issues only get attention when something breaks. You need proactive monitoring, not reactive panic.

💸

Unpredictable costs

Surprise repair bills derail your budget. Fixed monthly pricing means you always know what IT costs.

🔒

Cybersecurity worries

Ransomware and phishing attacks target small businesses. Most aren't protected — until it's too late.

☁️

No cloud strategy

Still on old servers or scattered file storage? We migrate you to modern, reliable cloud infrastructure.

📞

No one to call

When something goes wrong, you're Googling fixes at midnight. We're your team — just call us.

💾

No backup plan

One hardware failure or ransomware attack without backups can end a business. We make sure you're covered.

What's included

Everything your business needs, covered.

One partner for all your IT — not a dozen vendors you have to coordinate yourself.

01

Proactive monitoring & maintenance

24/7 monitoring of your systems, servers, and devices. We catch issues before they become outages — patches, updates, and health checks all handled automatically.

02

IT helpdesk support

Your staff get a real local technician, fast. Phone, remote, or on-site — we solve problems quickly so your team stays productive.

03

Microsoft 365 management

Setup, migration, licencing, SharePoint, Teams, Exchange — we manage your entire Microsoft 365 environment so it works the way your business needs it to.

04

Cybersecurity protection

Endpoint security, email filtering, multi-factor authentication, staff awareness training, and security audits. We layer your defences to keep threats out.

05

Cloud backup & disaster recovery

Automated offsite backups with tested restore procedures. If the worst happens, we get you back up and running fast — not weeks later.

06

Network & infrastructure

WiFi, firewalls, VPNs, switches, and cabling — we design, install, and maintain the infrastructure that keeps your business connected and secure.

07

Hardware procurement & lifecycle

We source, configure, and deploy business-grade hardware at competitive prices — and manage replacements before ageing equipment causes problems.

08

IT strategy & consulting

A technology roadmap aligned to your business goals. We help you plan IT investments, budgets, and growth so technology is always an asset, never a burden.

Pricing plans

Simple, predictable pricing.

No lock-in contracts. Month-to-month. All plans include onboarding support.

Starter

$149/mo per user

For solo traders & micro-businesses

  • IT helpdesk (business hours)
  • Remote support included
  • Microsoft 365 management
  • Basic endpoint security
  • Monthly health reports
  • Email & phone support
Get started

Enterprise

Custom

For 20+ staff or complex environments

  • Everything in Business
  • Dedicated account manager
  • Unlimited on-site visits
  • Custom SLA agreements
  • Multi-site support
  • Compliance & audit support
  • Hardware lifecycle management
  • 24/7 emergency response
Talk to us

All prices ex. GST. Minimum 1 user. Contact us for a custom quote.

How it works

Up and running in days, not weeks.

We make switching to managed IT effortless — minimal disruption, maximum results.

1

Free consultation

We learn about your business, your setup, and your pain points. No obligations.

2

IT audit

We assess your current infrastructure, security posture, and identify quick wins.

3

Onboarding

We deploy monitoring tools, configure security, and set up your helpdesk access — typically within 48 hours.

4

Ongoing support

We handle everything from there. Monthly reports keep you informed without overwhelming you.

Why BITS Perth

Local. Responsive. No jargon.

We're not a faceless national MSP. We're your local Perth team who actually know your business.

📍

Perth-based, locally owned

Real technicians in Clarkson — not a call centre overseas. We're in your time zone, close to your office.

📊

Fixed monthly billing

No surprise invoices. One predictable amount every month covering everything in your plan.

🤝

No lock-in contracts

Month-to-month agreements. We keep your business because we earn it — not because you're trapped.

Fast response times

Business plan clients get priority response. We understand downtime costs you money.

★★★★★
5.0
58 Google reviews

"Very good service and they charge a reasonable price. One of the best IT companies in WA."

— DHINDSA, Google review

"My email and laptop activities were hacked. Manny sorted out my problems within minutes."

— Kulwinder S., Google review

"Communication was clear throughout. Kept informed of everything being done. Highly recommended!"

— Gurjit D., Google review

FAQ

Common questions.

A managed IT service means we take full responsibility for your technology — proactively monitoring, maintaining, and supporting it for a fixed monthly fee. Instead of calling a technician only when something breaks, we prevent problems from happening in the first place.
Break-fix support means you only pay when something goes wrong — but you also only get help after the damage is done. Managed IT is proactive: we monitor your systems 24/7, apply patches, and fix issues before they impact your business.
No. Our plans are month-to-month. We believe in earning your business every month through great service — not trapping you in a long-term contract.
Starter plan clients receive support within 4 business hours. Business plan clients are prioritised and typically receive a response within 1 hour. Critical outages are treated as urgent regardless of plan.
No problem. We start with a free IT audit to understand your current setup. We work with what you have where possible, and only recommend upgrades when they genuinely benefit your business.
Yes — most support is delivered remotely, so location is rarely a barrier. For on-site visits we cover all of Perth's northern suburbs and beyond. Contact us to confirm coverage for your area.