How we collect, use and protect your personal information.
BITS Perth (ABN: 92552536171) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
BITS Perth is a locally-owned IT services business based in Clarkson, Western Australia. We provide computer and laptop repair, managed IT support, cybersecurity services and web design. References to "we", "us" or "our" in this policy refer to BITS Perth.
If you have any questions about this policy or how we handle your information, please contact our Privacy Officer:
We collect personal information only when it is reasonably necessary to provide our services or respond to your enquiries. The types of information we may collect include:
We may receive information about you from social media platforms (such as Facebook) if you contact us or interact with our pages on those platforms, subject to their own privacy policies.
We use your personal information to:
We will not use your personal information for purposes other than those listed above without your consent, unless permitted or required by law.
We do not sell, rent or trade your personal information. We may share your information with:
We may disclose your information where required by law, court order, or to protect the rights, property or safety of BITS Perth, our customers or others.
Some of our third-party service providers (including Formspree and Google) may store or process data outside Australia. We take reasonable steps to ensure these providers maintain standards consistent with the APPs.
We store your personal information securely using industry-standard protections including encrypted email, password-protected systems and secure cloud services. We retain personal information only for as long as it is needed for the purpose for which it was collected, or as required by Australian law (including tax record-keeping obligations of up to 7 years).
While we take reasonable precautions to protect your information, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have concerns, please contact us directly.
Under the Privacy Act 1988 (Cth), you have the right to:
To exercise any of these rights, please contact us at admin@bitsperth.com.au. We will respond to your request within 30 days.
Our website may use cookies — small text files stored on your device — to improve your browsing experience, analyse website traffic and support certain website functions. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
We do not use cookies to collect sensitive personal information.
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any website you visit.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If you believe we have mishandled your personal information, please contact us first at admin@bitsperth.com.au so we can attempt to resolve your concern.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
This Privacy Policy was last updated on May 2026. It is governed by the laws of Western Australia, Australia.